The second-hand marketplace Users Voice Anger Over Size Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's garments failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Updates
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
Member Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20β22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods following member complaints.